Frequently Asked Questions

Creative Business Hub – Frequently Asked Questions 


Who is this service for?

Queensland-based artists and arts workers from all parts of the industry, including staff from arts and cultural organisations. This service is designed for members in the arts sector who have at least 2 years of work in a professional context. If you are not sure, please get in touch!

How do I sign up, and what information will I need?

Follow the link above to complete an online registration form. The form will ask for your contact details, your Local Government Area, some details about your work experience and your goals for working with a Creative Business Champion.

Can I decide who I work with?

No, you will be matched with a Creative Business Champion based on the information you provide in the registration form and their areas of expertise. If you feel like you are not correctly matched, you may be able to be referred to another Champion.

When will I hear from a Creative Business Champion after I have signed up?

Creative Business Champions will aim to contact you within two weeks to book in your initial meeting.

How much time will I have with a Creative Business Champion?

Your initial meeting is likely to be up to one hour. Following that, you and your CBC will decide on the level of support they can provide based on your goals and requirements. Some participants will only have one or two sessions, while others may have regular meetings with their CBC over several months.

Are all the meetings online?

The majority of meetings will be online via Zoom. If agreed with your CBC, you may also be able to arrange phone calls or email communication.

Can a Creative Business Champion help me write my grant application? Or run my event / project?

No, CBCs can’t assist with writing grant applications or creating artistic content.

CBC will work with you to help you achieve you career or business goals by sharing their industry expertise, identifying growth areas and providing guidance, mentoring and referrals.

How much does all this cost?

This service is free for Queensland-based artists and arts workers. Participants will need to have access to the internet and a computer or device to sign up and attend meetings.

Are the conversations with the Creative Business Champions private?

Yes, all online conversations (video and messenger board) are only between the CBC and participant, and cannot be seen by RASN, Arts Queensland or Mentorloop.



Privacy Policy

Department of Communities, Housing and Digital Economy collects personal information from you, including information about your:

  • Name
  • Email address
  • Commentary or opinion
  • Local government area
  • Career stage
  • Your referral point to the service

We collect this information to match you with an appropriate mentor, brief the mentor on your goals, and compile de-identified data for internal reporting on program outcomes. Reporting on program outcomes will be shared with the Department of Employment, Small Business and Training.

We will only use your information for this purpose. It will otherwise not be used or disclosed unless authorised or required by law. Your personal information will be handled in accordance with the Information Privacy Act 2009.

How can I prepare for my first meeting?

Think about why you are seeking this support, and what your ideal outcomes from this connection would be. For example, you could consider:

  • Where would you like your career to be in 10 years?
  • What challenges is your business facing?
  • What skills or knowledge would you like to gain in the areas of social impact arts, cultural tourism or cultural competency?

Write down any questions you have for the CBC.

Come prepared to discuss your work experience and goals, the level of support you need and your availability for meetings.


Please contact [email protected]